Get in Touch With Us

Got a question about one of the casinos we cover, spotted something on the site that needs updating, or just want to tell us what you think of our reviews? This is the page for that. Below you'll find how to reach us and the sort of things we're best placed to help with.

How to Reach the Non Gamstop Casinos Team

Email is the best way to get in touch. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies. Wherever possible, we aim to respond within two working days, though this can stretch a little during busier periods.

If your enquiry relates to a specific brand, page, or offer, mention it by name in your message. It saves time on both sides and means we can point you in the right direction faster, whether that's a correction, a clarification, or a straightforward answer.

What We Can Help With

• Questions about a listed site — If you want more detail on how we assess a particular casino not on Gamstop, or how a specific welcome offer works, ask and we'll do our best to clarify.
• Corrections and updates — Offers, terms and bonus percentages change often in this market. If you spot something on our best non Gamstop casinos page that looks out of date, please let us know so we can look into it.
• Feedback on our ranking approach — If you disagree with where a brand sits, or think we've missed something relevant to how we rate sites, we're genuinely interested in hearing the reasoning.
• Content suggestions — Ideas for topics you'd like covered, whether that's payment methods, game types, or how self-exclusion schemes work, are welcome.
• Partnership or editorial enquiries — If you represent a gambling brand or a related business and would like to discuss working with us, introduce yourself and outline what you have in mind.
• Support and safer gambling concerns — If you or someone you know is finding gambling difficult to manage, tell us in your message and we'll signpost appropriate support resources rather than leaving it unanswered.

What Happens Once You've Written to Us

Every message is read by an actual person on our editorial team, not routed to a bot. If your enquiry needs input from someone with specific knowledge — say, on payment processing or how a particular licence works — we'll get it checked before replying, which occasionally means a slightly longer wait.

We won't chase you for a review, ask for payment details, or send unsolicited follow-ups. If we need more information to answer properly, we'll ask once and wait to hear back.

Before You Write In: A Few Things We Can't Do

We're a comparison and review site, not a casino operator, so there are limits on what contacting us can achieve:

• We can't access, close, or verify your account at any of the brands listed on the site — that has to go through the operator's own support team directly.
• We can't process withdrawals, disputes, or complaints on a customer's behalf. If you've had a problem with a deposit, bonus term, or withdrawal at a specific casino, its own support channel is the correct first port of call.
• We can't offer personal financial or legal advice about gambling. What we can do is point you towards factual information, including how self-exclusion schemes operate for readers considering that route.

Our Commitment to Accuracy

Terms, offers, and licensing details in this industry shift regularly, and we treat reader feedback as part of how we keep our content current. If something you've read on tdmrc.org.uk turns out to be wrong, unclear, or simply out of date by the time you find it, we want to know. Flagging it directly is faster and more reliable than us catching every change on our own.

Thanks for taking the time to read this far — we look forward to hearing what you have to say.